Policies of purchase outside the EU!

All prices are based on the Swedish currency SEK (SEK), the website will automatically adjust your currency and language depending on where you are in the world. You can change both language and currency on the website.

All packages are sent from Sweden via Postnord. Their service is safe, durable and credible. After customs, your country's postal service will take over.

The buyer is responsible for any customs duties and import taxes that may apply. Beadedbyelin is not responsible for delays to customers.

Beadedbyelin takes no responsibility for delays / errors due to circumstances beyond the company's control (Force Majeure). These circumstances can be, for example, a labor dispute, a fire, a war, a government decision, or non-delivery from a supplier.

You will receive a tracking number via the email you provide. (if you have chosen to send with tracking). Be sure to enter a secure mailing address.

If you experience shipping issues, I recommend that you make a claim to USPS.

PRICE, VAT AND SHIPPING.

For deliveries outside the EU, no VAT is charged. The carrier, UPS, or local authorities may charge VAT and other customs duties. For further information on this, please refer to the customs authority in each country. Beadedbyelin has no information on rules or tariffs for delivery to countries outside the EU.

ORDER: Your package will be sent by registered / traceable mail via Postnord.

WHEN DO WE SHIP: Your order will be sent within 2-3 days after the order are placed.

PACKAGING - Depending on which earrings you bought, they are packed differently.

PAYMENT METHODS: We accept VISA, paypal, Master Card, American Express, Klarna, Apple pay.

DELIVERY TIME

Product (s) will be delivered within 2-3 weeks.

Beadedbyelin does not accept returns oroutside the EU.

If you are very dissatisfied (or any other problem) with your purchase, please contact Beadedbyelin. Exceptions can be made on a case-by-case basis.

Information about Cookies

Information that cookies are used. The information in the cookie can be used to follow a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. You can set your browser to automatically reject cookies. More information can be found on the Swedish Post and Telecom Agency's website

Personal information

By shopping at Beadedbyelin, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without legal basis.

Beadedbyelin is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order and in those times when you have requested newsletters or promotional offers - to be able to adapt the marketing to your individual needs.

What information do we store?

In order to be able to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.

Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.

Legal basis

In connection with a purchase, your personal data is processed to complete the agreement with you.

Marketing, promotions and similar mailings take place with your consent.

What information is shared and for what purpose?

Payment provider

When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the personal identity number of the payment provider is also saved. The information is saved in order to complete the purchase and to protect the parties against fraud.

The payment providers (payment services) that we use are: Klarna, paypal, card payment.

Shipping company

In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification.

The shipping companies we work with are: Postnord

 

We reserve the right to make printing errors on this website and the final sale of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as accurately as possible.

Policies of purchase within the EU!

About Beadedbyelin

The company is based in Vänersborg.

If you want to get in touch with me, send an email to beadedbyelin@outlook.com with your case and contact information.

Ordering

When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find all information about products, price, billing and delivery address.

If there is an error in the order confirmation, you should contact beadedbyelin@outlook.com directly

Delivery

SWEDISH & INTERNATIONAL ORDER WITHIN THE EU: Your package will be sent with Postnord as a regular letter or traceable depending on what you have chosen at checkout.

WHEN DO WE SHIP: Your order will be sent within 2-3 days after the order.

PACKAGING: Depending on which earrings you bought, they are packed differently.

PAYMENT METHODS: (Shopify payments) = Accepts VISA, Master Card, American Express, Klarna, Apple, paypal, pay ...

DELIVERY TIME

SWEDEN: Product (s) in stock will be delivered within 2-4 working days.

EU: Product (s) will be delivered within 4-10 business days.

Beadedbyelin is not responsible for any customs fees entered into your country if one exists.

Prices

All prices in the store are stated in SEK and converted to your currency depending on which country you are in (you can of course choose to change currency on the website), all prices within the EU are exclusive of 25% Swedish VAT.

We reserve the right to change prices caused by price changes from suppliers, printing errors in the price list and inaccuracies in prices due to incorrect information and we reserve the right to adjust the price.

Right of withdrawal

When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received an item that you have ordered.

5.1 When exercising your right of withdrawal:

You must announce that you regret it. The message should be sent to beadedbyelin@outlook.com. In your message, your name, address, e-mail address, order number and which goods the return applies to must be clearly stated.

You should return the products to us immediately and no later than 14 days after the notice of withdrawal.

You are responsible for return shipping & any customs fee delivery and condition of the products upon return, the products should therefore be sent well packaged and in original packaging.

On the refund amount, we reserve the right to deduct an amount corresponding to the decrease in value compared to the original value of the product when used or damaged product.

Right of withdrawal

When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received an item that you have ordered.

5.1 When exercising your right of withdrawal:

You must announce that you regret it. The message should be sent to beadedbyelin@outlook.com. In your message, your name, address, e-mail address, order number and which goods the return applies to must be clearly stated.

You should return the products to us immediately and no later than 14 days after the notice of withdrawal.

You are responsible for return shipping & any customs fee delivery and condition of the products upon return, the products should therefore be sent well packaged and in original packaging.

On the refund amount, we reserve the right to deduct an amount corresponding to the decrease in value compared to the original value of the product when used or damaged product.

5.2 The right of withdrawal does not apply to:

Specially made product, which has been tailor-made for you or has a clear personal touch to your wishes.

Services that have been completed and where you have expressly agreed to the service being started without the right of withdrawal.

For more on the statutory right of withdrawal, see here.

Complaints and complaints

We inspect all products before they are sent to you. Should the product still be damaged or incorrectly shipped when it arrives, we undertake in accordance with current consumer protection legislation to rectify the defect free of charge.

You must always contact us for an approval before returning a defective item.

The complaint must be sent immediately after the defect has been discovered.

6.1 How do you proceed with a complaint?

Any errors and defects must always be reported to beadedbyelin@outlook.com where you enter your name, address, e-mail address, order number and a description of the error.

If we fail to rectify the defect or deliver a similar product, we will reimburse you for the defective product in accordance with applicable consumer protection legislation.

We reserve the right to refuse a complaint if it turns out that the product is not defective in accordance with current consumer protection legislation. In the case of complaints, we follow guidelines from the General Complaints Board, see arn.se.

Think about an extra time before / if you were to return an item, maybe you can give the product to a close relative, gift or the like.

Limitation of liability

We take no responsibility for indirect damages that may occur due to the product.

We do not accept responsibility for delays / errors due to circumstances beyond the company's control (Force Majeure). These circumstances can be, for example, labor dispute, fire, war, government decision, reduced or no delivery from supplier.

Furthermore, no responsibility is taken for any changes to products / product properties that have been changed by the respective supplier and other factors beyond our control.

Product information

We reserve the right to make printing errors on this website and the final sale of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as accurately as possible.

Information about Cookies

According to the Electronic Information Act, visitors to a website must, for privacy purposes, be informed that cookies are used. The information in the cookie can be used to follow a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. You can set your browser to automatically reject cookies. More information can be found on the Swedish Post and Telecom Agency's website.

Personal information

By shopping at Beadedbyelin, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without legal basis.

Beadedbyelin is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order and in those times when you have requested newsletters or promotional offers - to be able to adapt the marketing to your individual needs.

The information below is a summary of how we store and process your data in accordance with the Data Protection Regulation (GDPR).

10.1 What is personal data?

A personal data is all information that can be directly or indirectly attributed to a natural person.

10.2 What information do we store?

In order to be able to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.

Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.

10.3 Legal basis

In connection with a purchase, your personal data is processed to complete the agreement with you.

Marketing, promotions and similar mailings take place with your consent.

10.4 What information is shared and for what purpose?

10.4.1 Payment provider

When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the personal identity number of the payment provider is also saved. The information is saved in order to complete the purchase and to protect the parties against fraud.

The payment providers (payment services) that we use are: Klarna, paypal, card payment.

10.4.2 Shipping company

In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification.

The shipping companies we work with are: Postnord.

10.5 The right of access

You have the right to receive extracts from all information available about you with us. Excerpts are delivered electronically in a readable format.

10.6 Right to rectification

You have the right to ask us to update incorrect information or supplement information that is incomplete.

10.7 The right to be forgotten

You can request that the information concerning you be deleted at any time. There are few exceptions to the right to deletion, such as if it is to be retained because we must fulfill a legal obligation (for example according to the Accounting Act).

10.8 Responsible for data protection

Beadedbyelin is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

10.9 How we protect your personal data

We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure way.

We use shopify as a platform.

Amendments to the General Terms and Conditions

We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the website. The changed terms are considered accepted in connection with orders or visits to the website.

Dispute and choice of law

In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can turn to the General Complaints Board, see arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the European Commission's dispute resolution platform, see http://ec.europa.eu/consumers/odr

In the event of a dispute, we follow decisions from ARN or the corresponding dispute resolution body.

Disputes concerning the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law and law.

All prices are based on the Swedish currency SEK (SEK), the website will automatically adjust your currency and language depending on where you are in the world. You can change both language and currency on the website.

Beadedbyelin is owned by Elin Norén

VAT number: SE920614204501

The company's postal address is Skogsvägen 56, 468 32 Vargön, Sweden